You as Hotel Guest-Should Not Mention Please Upgrade


Hotelier Advisor


Name: XXXXX
Email : @yahoo.com.hk
Enquiry : I am going to Budapest on June and already booked your hotel on 12/6-15/6. I am going to celebrate my anniversary with my wife during the trip! I would like to ask you whether you can upgrade the room for us and provide us room decoration and desserts, in order to giving the surprise to my wife! Your help will be highly appreciated! I am looking forward to have your reply.


Best Regard
XXXXXX



Hotelier Advisor" For The Guest,
Actually you should not mention directly either hotel can upgrade your room or not but you should mention "Please do your best thing to make our stay  in your hotel become sweet memory on our Anniversary"

Why you shall say as like that?
Because, it's make hotel team feel comfortable with you, and they willing to go more extra mile to serve you better.

If you already ask them to upgrade the room, there a few policy will apply in hotel,
1st- Hotel can't make promise with guest
2nd- They can't say "Yes or No" directly, as they worry you will feel uncomfortable.

In additional on your request letter, should mention "how much I have to pay for celebrate my Anniversary? and do not mention kindly upgrade or please upgrade.

Once you ask for the payment, Hotel team will make discussion with their head and willing to give a good deal rather than left your request behind.

Remember, hotel staff can read your image, can describe your behavior and they know exactly what you want according to your request letter.
 
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